UK Education and Other Services

All services are delivered locally using local people.

1. Personal and family service consultancy and project management (fixed price or time and materials fees)
1. Guardian services for under 18 years of age or general assistance service for 18+ in dual language:-
1. Simple, minimal general distance support
2. 1000 GBP for one academic year (~10 months), notional 20 support hours (averages to 2 hrs per month), contact one or twice a month
3. communication is by way of Wechat, email and telephone
4. support style is typically short and brief for questions and answers in general living general knowledge **
   includes emergency availability (actual usage is charged extra at time and materials basis)
2. General ad hoc general distance support
1. 2000 +/-500 GBP for one academic year (~10 months), notional 50 support hours (averages to 5 hrs per month)
2. communication is by way of Wechat, email and telephone
3. support style is typically short and brief for questions and answers in general living general knowledge **
4. excludes face meetings, personal statement, essays, questions which require detailed research
5. dual language communication with student, Chinese language support for parents
6. includes emergency availability (actual usage is charged extra at time and materials basis)
3. Fuller support as above but including face to face and onsite meetings, full support includes some of consultancy and project management as stated below
2. Consultancy and specific solutions
1. Education
1. maximise success and ease of advancement
2. assist with interviews
3. assist with telephone calls and writing letters on behalf of student
4. review and assist with personal statement for education and other uses such as competitive accommodation
1. normal personal statement - 100-150 GBP (notional 2 to 3 hours of work), subsequent review is 50 GBP (notional an hour of work)
1. review and offer constructive suggestion on student’s draft (sample text is suggested)
2. distance support using email
3. a little amount of instant messaging support
4. student provides first draft in English or Chinese, supplied information could be in a list format
2. premium personal statement – as above but includes additional support, starts from 600 GBP
1. face to face meeting to discuss all aspects of personal matters
2. detailed comparison of different course contents
3. explanation of student’s grammatical errors
4. multiple reviews
5. multiple courses
6. contents of personal statement subject to major change as a result of aim changes
7. real time development discussion support on Wechat
5. compare and contrast universities and courses
6. assist with issues with standard of English
2. Contract
1. purchase of goods and services in UK
2. after sales issues
3. Living and lifestyle
1. what, when, why and how while living in UK questions and answers:-
1. offer general advice and guidance including racial and gender discrimination, medical, contractual, legal matters etc.
2. find specialists to handle specialised subject areas
2. problem solving and issues resolution, for example:
1. at education organisation
2. at rental accommodation
3. at banks
4. loss of property and documents
5. personal accident and injuries
6. police
3. personal assistance
1. accompany person to get things done
1. school meeting
2. interview appointment
3. doctor appointment
4. hospital appointment
5. court attendance
2. telephone and write letters
3. accompany person/family to visit England
4. Research and analytical assistance
1. Immigration
2. Apartment and other investment
3. Rental of accommodation
4. Any other research subject such as you have told how to do things in UK but you wanted help to validate this advice and information
3. Translation
1. High quality translation to 23 popular languages, which may be certified for official use
2. Services offered by Gohainan partner, international company with HQ in central London and office in Shanghai, if you prefer translation done by a western company (as opposed to a Chinese company)
3. You pay no more by using Gohainan compared with going direct
4. Project management
1. Normal project management
1. Manage a situation as a project to ensure success and meeting deadlines and key dates
2. Assess risks and offer alternative solutions
2. Complex project management
1. Manage a situation which has multiple parties
2. For example, a family from China may use a school, an estate agency, an immigration law firm, a bank, a travel agency, a guardian company, an education agency to settle a student in UK for his/her first year
3. Another example, you are unhappy with chasing different parties in UK to get things done
5. Others services
1. Please ask and explain your requirements

** Example of general ad hoc questions

1. Please check my email before I send to Mr. X?
2. How do I get a refund from a shop?
3. Could you make me an appointment for me urgently?
4. I lost my wallet, passport, what shall I do?
5. I cannot upload a photograph to a web site for an application.
6. I cannot open a file.
7. How to say this xxx (Chinese text) in suitable English?
8. I have two options, which one is better?
9. I telephoned a bank but I could not understand what the help agent said.
10. What does this mean in Chinese, could you explain?
11. I received this email, what shall I do?
12. I have a red sore eye, what shall I do?
13. I want to open a bank account
14. My landlord ignores me and there is a problem in the rented room.
15. I feel lonely and depressed.
16. What is the difference between A and B?